For assistance with an existing vacation reservation, please contact our Customer Support Center:
Monday-Friday: 8:00am - 9:00pm Central
Saturday and Sunday: 10:00am - 6:00pm Central
During Travel Customer Service
If you are currently on vacation and require immediate assistance, please call our 24-hour During Travel Assistance line at 1-800-360-7111, and select Option 1 after hours.
After Travel Concerns
MGM Resorts Vacations makes it convenient for you to share your customer service issues. Please submit your concerns via e-mail or postal mail to the following addresses:
Customer Relations Department
MGM Resorts Vacations
8969 N. Port Washington Road
Milwaukee, WI 53217 Note:
Please be sure to provide your reservation number, traveler names and travel dates so we may expedite your request.