MGM Resorts Vacations will no longer accept new reservations effective 11/15/2017.

Customer Service


For assistance with an existing vacation reservation, please contact our Customer Support Center:


1-800-360-7111
Monday-Friday: 8:00am - 9:00pm Central
Saturday and Sunday: 10:00am - 6:00pm Central


During Travel Customer Service


If you are currently on vacation and require immediate assistance, please call our 24-hour During Travel Assistance line at 1-800-360-7111, and select Option 1 after hours.


After Travel Concerns


MGM Resorts Vacations makes it convenient for you to share your customer service issues. Please submit your concerns via e-mail or postal mail to the following addresses:



Postal Mail:


Customer Relations Department
MGM Resorts Vacations
8969 N. Port Washington Road
Milwaukee, WI 53217
Note: Please be sure to provide your reservation number, traveler names and travel dates so we may expedite your request.